Privacy Policy

Information We Collect

We collect information that you provide directly to us when you enroll in courses, contact us, or interact with our services. This includes:

Personal identification information such as name, email address, and phone number
Payment and billing information when you make purchases
Course progress and participation data
Communications and correspondence with our team
Technical information including IP address, browser type, and device information

How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our educational services
To process enrollments and manage your account
To communicate with you about courses, updates, and support
To personalize your learning experience
To analyze usage patterns and improve our platform
To comply with legal obligations and protect our rights

Legal Bases for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

Consent: When you have given clear consent for specific processing activities
Contract Performance: To fulfill our contractual obligations in providing educational services
Legitimate Interests: To improve our services, ensure security, and conduct business operations
Legal Obligations: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist in operating our platform under strict confidentiality agreements
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of our users
In connection with a business transfer or merger, with prior notice to users

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Your Rights and Options

Depending on your location, you may have the following rights:

Access to your personal data
Correction of inaccurate or incomplete data
Deletion of your personal data under certain circumstances
Objection to processing of your personal data
Data portability in a structured format
Withdrawal of consent where processing is based on consent
Lodging a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Account information is retained while your account is active and for a reasonable period thereafter for legal and business purposes.

Children's Privacy

Our services are designed for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

Third-Party Services

Our website uses third-party services that may collect information:

Google Ads Conversion Tracking: Tracks conversions from advertisements to measure advertising effectiveness
Google Ads Remarketing: Enables us to show relevant advertisements to users who have visited our website
Google Analytics: Analyzes website usage and user behavior to improve our services
Google Maps API: Provides location services when applicable

These services have their own privacy policies, and we encourage you to review them.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our cookie practices, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Zelmaroncrphex
786 Willow Shore Dr
San Antonio, TX 78209
Phone: +1 (432) 290-8724
Email: support@zelmaroncrphex.world